Shipping & Payments
Every order is a special order that is individually designed and created after the order has been placed and approved. With this in mind, please note that each order will take between 1-4 weeks before it will arrive on your doorstep. Once it is ready to ship, it will be shipped by USPS Priority Mail and should arrive between 1-3 days. Every shipped order also comes with insurance free of charge.
We accept all Major Credit Cards and Paypal. If you are local, Cash and Checks are also accepted.
We strive to make every purchase personalized to you. We will make every effort to make sure that you recieve what you are looking for and how you want it. We will also make every effort to assist in fixing any issues you have after you recieve your item. Since these are all items are personalized, returns will only be offered if something has happened to the design (threads coming unravelled, etc) or the items comes to you defective (such as a hole in the shirt, etc). There will be no returns if you decide to change your mind or do not like it. We will, however, work with you to see if we can do anything to fix it and make you a happy customer.
The ordering process is a little different than most places because our business is all personalized. From time to time, we will offer limited time designs online for a group; however, majority of ordering will have to be done through email, phone or in person. We want to make sure you are getting what you are looking for. To do this, we must ask a lot of questions as well as get approval on a final design. Unfortunately, that means that we cannot host a full store online.
Please feel free to use the Contact Us page, our direct email: firstname.lastname@example.org, or call us at 757-256-8400 to discuss ordering.